We meet you first
Fifty minutes with the parents or carers, without your child. History, what worries you, what you have already tried, and what your child has been told about coming here.
£75 · no child present
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Roughly ages 4 to 11
They tell you in mornings, bedtimes, tummy aches and the way they play. So that is where the work starts — not with a child being asked how they feel about their parents’ divorce.
If you take one thing from this page
A child who plays for six weeks and never names the problem is not wasting your money. Sideways is how children do this.
How it works
Ask a seven-year-old why they are angry and you will usually get "I don't know", which is honest. The feeling arrived before the vocabulary did.
So we give them something easier to think with. A tray of sand and a shelf of small figures. Paper and a lot of paint. A den made out of two chairs and a blanket. A game that they invent and then change the rules of, repeatedly, until they win.
What looks like playing is a child putting a difficulty outside themselves where it can be handled, rearranged, buried, dug up and given a different ending. It is a genuine method with sixty years of practice behind it, and it works for a lot of children who would sit in silence if you simply asked them questions.
You do not need the right words
Nobody rings up saying "my child is presenting with generalised anxiety". They say one of these.
If you are reading this and thinking it is probably nothing — that is the single most common sentence on our first phone calls, and it is free to find out.
The shape of it
Parents are part of this throughout. You are not handing your child over.
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Fifty minutes with the parents or carers, without your child. History, what worries you, what you have already tried, and what your child has been told about coming here.
£75 · no child present
The first session is largely about the room. Where things are, what is allowed, what happens to the drawings, and that they can leave.
Sometimes they stay ten minutes
Sand, small figures, paint, dens, board games with rules that quietly change. The play is not a warm-up for the therapy — it is the therapy.
Weekly, 50 minutes, same time
Every four to six sessions, without your child. Themes, not transcripts, plus practical things to try at home.
Included, not charged separately
With your consent, a short call with a class teacher or SENCo. Often the single most useful thirty minutes of the whole piece of work.
£65/hour · only if you want it
Children who have had things end abruptly need to see an ending done well. We count down the last four sessions and usually make something to take home.
Never a surprise last session
Before the first session
Parents ask us this more than almost anything else. Vagueness makes children more anxious, not less — so here is roughly what we would say.
For the person this is actually about
Hello. This is a place with three rooms in it.
One room has a big tray of sand and a shelf of tiny people, animals, cars, fences and trees. You can put them in the sand however you like. You do not have to explain why.
There is paint, and paper, and a box of things to fiddle with. There is a blanket. Some children build a den.
You will see the same grown-up each time, on the same day. Their job is not to tell you off and not to fix you. Their job is to be interested in what you are doing.
You do not have to talk. Some children talk a lot. Some children say almost nothing for weeks. Both are completely fine.
Your grown-up stays in the building. There is a toilet. There are biscuits, sometimes.
If you want to stop and go home, you can say so.
Who does this work
Fourteen years in NHS child and adolescent services before she opened Harbour in 2016. She is unhurried, and she is very good at describing what she is seeing without turning your child into a problem to be solved.
More about RuthAround four. Below that, the most useful work is almost always with the parents rather than the child, and Joanna does that.
For the first few minutes of a first session, often yes. After that, usually not — children say and do different things when a parent is not there, and that difference is the point. If your child cannot manage without you at first, we build up to it rather than forcing it.
That is the expected outcome, not a failed session. Children process things sideways. A child who never once says the word "divorce" may spend six weeks putting a family of small figures in a house, taking one out, and seeing what happens next.
We tell you the themes, what we are noticing, and what might help at home. We do not give a running commentary. Even a six-year-old works out quickly whether the room is really theirs.
Often yes, though it is a different job. We do not assess and we do not diagnose. What we can do is help with the anxiety, the school refusal or the sibling fallout that is happening now, while you wait.
Yes — bereavement, illness, accidents, separation, and children in foster and adoptive families. Ruth spent fourteen years in NHS child and adolescent services before Harbour. If something falls outside what we can offer well, we will say so and help you find the right service.
Twenty minutes with Ruth, free, before anything is booked. Plenty of those calls end with us suggesting something other than therapy — a conversation with school, a different service, or simply waiting a few months.